IMKAN Misr ("IMKAN", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, or otherwise interact with us.

1. Information We Collect

a. Personal Information

We may collect information that can identify you, such as:

• Full name
• Email address
• Phone number
• National ID/passport (if necessary for service-related purposes)
• Residential address

b. Usage Data

We automatically collect certain data about how you interact with our digital platforms, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Date and time of access

c. Cookies and Tracking

We use cookies and similar technologies to enhance website performance and personalize your experience. You can manage cookie settings through your browser.

2. How We Use Your Information

We use your information to:

• Provide and manage our services
• Process requests or inquiries
• Improve our website and communication
• Send marketing and promotional content (optional)
• Fulfill legal or regulatory obligations under Egyptian law

3. Sharing Your Information

We may share your personal data with:

• Trusted service providers who support our operations (e.g., IT, hosting, marketing)
• Regulatory or legal authorities if required under Egyptian law
• Affiliates or subsidiaries , only for internal operational purposes

All third parties are obligated to protect your data and only use it in accordance with this policy.

4. Data Retention

We retain your information only for as long as necessary to:

• Fulfill the purposes stated in this policy
• Comply with legal and regulatory obligations in Egypt
• Resolve disputes or enforce contracts

After that, we securely delete or anonymize your data.

5. Data Security

We implement appropriate security measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Under Egyptian data protection laws (and where applicable), you have the right to:

• Access, correct, or delete your personal data
• Object to processing or request restriction
• Withdraw consent for optional processing (e.g., marketing)
• File a complaint with a local data protection authority

To exercise these rights, please email us at [email protected].

7. International Transfers

If your data is transferred outside Egypt, we ensure it is protected by appropriate safeguards in line with data protection regulations.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for the content or privacy practices of those websites.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised date. Please review regularly.

11. Contact Us

If you have questions or requests related to this Privacy Policy, please contact: IMKAN Misr

Email: [email protected]

Website: www.imkanmisr.com